One person builds OurMeds. Mail reaches them directly.
Email — support@ourmeds.app
Expect a reply within a couple of working days.
The two things that make a problem quick to fix are what you expected to happen and what happened instead. If the app showed you a message, the exact wording helps more than a summary of it.
OurMeds keeps a copy of your household's records on your device and the authoritative copy on the server, so a problem on one device is very rarely lost data. If you see a recovery screen, mail us before reinstalling — reinstalling clears the local copy, and it's occasionally the more useful of the two.
You can delete a patient, a medication or a dose from inside the app at any time. To delete your whole account and everything in it, mail support@ourmeds.app from the address you signed up with. See the privacy policy for what is held and for how long.